Professional Standards

Professional Standards

Together, the Grievance Committee, Professional Standards Committee and Board of Directors are charged with the responsibility for the enforcement of the National Association of REALTORS® Code of Ethics and all other membership duties and obligations.

Below are links to assist in the process of filing ethics and/or MLS complaints, arbitration complaints or responding to them.

• Ethics Complaints, Arbitration Requests, and Related Information (National Association of REALTORS)
  
  
• Ethics Complaints, Arbitration Requests and Related Information (California Association of REALTORS)
  
  
• How to file an Ethics Complaint
  
  
• How to file for Arbitration
  
  
• California Code of Ethics and Arbitration Manual
  
  
• Request for Mediation
  
  
• National Association of REALTORS® Code of Ethics
  
  
• C.A.R. Legal Hotline
  Association Members Only
  Main number (213) 739-8282
  Broker & Office Managers (213) 739-8350
  
  Have your NRDS number ready before calling the CAR Legal Hotline.
  Hours of operation: Mon – Fri 9:00 a.m. – 6:00 p.m., Sat 10:00 a.m. – 2:00 p.m.
  
• C.A.R. Finance Helpline